What We Do and How it Works
CashFlow Protector’s outsourced credit-control service offers you the simplest, yet most effective way to get paid quicker, whilst reducing the time you need to spend on admin and preserving your customer relationships. We can work under our own brand and contact details, or your maintain your own branding to ensure continuity of service for yoru customers.
A Rigorous Process
We apply a tried and tested series of multi-channel communications to your late-paying accounts.
Through a series of calls and written communications, we maintain consistent, regular and friendly communication with your customers on your behalf. We adapt this process to your customers – tailoring our service exactly to your requirements. This process runs like clockwork – customers receive the communications they need, when they need them, every time.
A Customer-Centric Approach
The key to our success is an appreciation that getting paid on time needs to be balanced with keeping customers as happy as possible – there’s only one thing better than a customer paying on time, and that’s a customer happy to pay on time. Our team is trained to blend the best of customer-service expertise with the persistent, insistent persuasion of professional collectors.
Fully Transparent, Online Reporting
Our online system not only allows you to simply and quickly instruct us but, also provides a real-time record of our activity and performance on your account. Feel free to log in via our website at any time to view your accounts’ current status.
A Simple and Affordable Fee Structure
We charge a fixed monthly fee, agreed in advance, and nothing more. There are no commission payments involved and all customer payment go directly into your account.